SKILLS AND TALENTS:

• Excels at resolving security issues

• Troubleshooting hardware and software problems

• Finding needed tools to complete a project.

• Knowledgeable in installation & upgrade of Routers, Hubs, PC, Macs, Sparc, Cisco and other telecommunications equipment.

TECHNICAL SKILLS:

• Programming languages: Perl, C, Pascal, SQL.

• Operating systems/platforms used:

EMPLOYMENT:

Independent Contractor:

Splinternet Communications April 2005 – Present

Systems and Operations consultant for Splinternet and it's customers.. Advise on operations practice and supporting infrastructure. Provide 3^rd level equivalent support to Operations personnel

Director, Network Operations/IS

Quicknet Technologies, Inc. San Francisco, CA July 2002 -- Present

Responsible for oversight and operation of 24x7 Voice over IP Telephony (H.323 based) system including back end accounting systems, system enhancements and assuring knowledge capture through documentation systems and practice. Quicknet operates Cuworld.com, a web site/video chat service; also on a 7x24 basis. CUworld utilizes both open source technologies such as Apache, MySQL and jabber as well as proprietary licensed technologies. Mentor junior staff members to assure their success and effectiveness.

Private Systems Consultant November 2001 -- July 2002

Systems Administrator

The MicroDisplay Corporation, San Pablo, CA 1999 - Nov 2001

Monitored and repaired information infrastructure (hardware and software) which included internal MySQL databases, internal and external Apache web servers, enterprise mail servers, desktop workstations, laptops, firewalls and routers in a start-up manufacturing/engineering environment. Desktop environment of Windows NT/2000/98 with file and print services provided by Linux using Samba. Administration and support for industry standard office productivity tools included MS Office (Word, Excel, Access, PowerPoint, Outlook), FileMakerPro as well as supporting VLSI CAD tools. Administered source code revision control using CVS in both local and client/server modes. Maintained inventories of software available for use and installed on systems. Installed and operated work request/trouble ticketing system to aid end-user to promptly report system problems. Obtained spare parts as necessary to facilitate workstation/server repair as the least costly means of maintaining systems. Provided support to corporate executives and sales force when they were away from the office or in remote locations.

Systems Administrator - (Independent Contractor) 1999 - 2000
Performed systems administration tasks in support of a startup Internet messaging portal. The environment included office workers and web/software developers in a mixed Windows/Unix environment. Supported large Domain Name Service operation (in excess of 30,000 zone files and growing). Monitored Apache web servers and MySQL database servers to assure proper operation and make changes as necessary to accommodate growth and assure system availability.

Performed system security analysis. Implemented client server system backup. Implemented Apache web server utilization analysis package under Sun OS 4.1.4 and Solaris 2.5.1. Made recommendations that would allow the UNIX backup system to perform backup of the on-campus Windows (95 and NT 4.0) environment.

System Administrator
Risk Management Technologies, Berkeley, CA, 1996 - 1999

Enhanced and organized Risk Management Technologies network/IS infrastructure. Provided System Administration consulting to Risk Management Technologies internal and external customers. Setup remote systems access solutions. Reduced leased equipment costs by out right purchasing similar equipment. Assured proper operation and availability of enterprise systems (E-mail, website, WAN). Solaris 2.4, AIX 3.2.x, 4.1x,4.2, (SP/2), Digital OSF/1, Digital Unix 4.0, HP-UX 8.04, 9.04, 9.05, 10.01, 10.20, ATT System V Release 3, IRIX. Sole administrator for approximately 30 employees.

System Administrator
Level One Communications, Sacramento, CA, 1994 - 1996

Coordinated help desk and network services for over 200 users and application developers. Assured high reliability of networked systems supporting a 7x24 semi-conductor manufacturing environment. Operation and expansion of Level Ones’ Communications Operation network elements. Troubleshot network faults using Network General Expert Ethernet Sniffer, Bay Networks Router Manager and other tools. Implemented Netware NMS for network cataloging. Evaluated and integrated StonyBrook router manager into NMS to improve collection of traffic information. Troubleshoot problems with cc:Mail systems. Installed Windows NT 3.51 server. Installed Netware 4.10/3.12 SFT-III. Maintained Bay Networks system 5000 Ethernet hubs. Supported MS Office professional 4.3, cc:Mail for windows, Windows95. Implemented system security during a Netware server migration. Implemented Network based application deployment. Improved network performance through traffic analysis. Standardized workstation installation. Trained junior administrators in workstation installation practice. Macintosh support.

LAN / WAN / Workstation Administrator
MCI - Pacific Division, Sacramento, CA, 1986 - 1994

Supported MCI western region network center for over 350 uses on a 24x7 basis including network element monitoring groups, national account customer service center and associated data test center. Assured connectivity to MCI systems outside the network management center including X.25 access devices, IBM token ring Bridges, DEC ethernet repeater equipment and bridges. Responsible for 4 Novell Netware 3.11 file servers, 4 IBM OS/2 LANServer system, 2 Novell SNA gateways, 2 Novell X.25 gateways, 2 DEC MicroVAX 3900 Systems, 1 Novell NACS Server, 1 CUBIX Dial-in server, 1 Meridian Data CD-ROM Server, 15 DEC VAXStation workstations, 6 SCO XENIX systems used for specialized functions, various specialized DOS and OS/2 2.1 on a 24x7 basis. Implemented automated network management reporting system using Network General Implemented automated network management reporting system using network general distributed sniffer system. Mixed Ethernet/Token Ring, ARCNet Environment using Thomas Conrad ARCNet Hubs, IBM Token Ring CAU units and DEC DEMPR/DELNI Combinations.

Network Surveillance Engineer III
Maintained X.25 based operator services data links. Performed maintenance on multiple switching systems. Wrote programs in C to analyze switch/trunking performance.

Northern Ohio Cellular Telephone 1985 - 1986

Western Union Telegraph Co. 1980 - 1985

EDUCATION:

• ORACLE CORPORATION, Database Administrator Masters Certificate Program
  Redwood Shores, California October 1995

• IBM, Advanced LAN Administration for OS/2 LANServer 2.0

St. Louis, MO August 1992

• DIGITAL EQUIPMENT CORP, DECNet Trouble shooting for hardware personnel

Santa Clara, California December 1990

• BELL COMMUNICATIONS RESEARCH, Basic Traffic Measurement Technique for other common carriers

Boston Heights, Ohio October 1985

• NORTHERN TELECOM TRAINING CENTER, DMS-250 Operation and Maintenance

Dallas, Texas April 1983