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BruceFerrell |
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220 Clarence St #10 Richmond CA, 94801 |
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Phone: (510) 393-3344
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Email:bferrell@baywinds.org |
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Web page:http://www.baywinds.org/~bferrell/ |
SKILLS AND TALENTS:
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Excels at resolving security issues
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Troubleshooting hardware and software problems
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Finding needed tools to complete a project.
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Knowledgeable in installation & upgrade of Routers, Hubs, PC, Macs, Sparc, Cisco and other telecommunications/networking equipment.
TECHNICAL SKILLS:
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Programming languages: Perl, C, Pascal, SQL.
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Operating systems/platforms used:
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LINUX |
Macintosh |
Protocols: Software: MS-Office/97/2000,WordPerfect, FileMakerPro, Visio, PhotoStyler, CorelDraw |
EMPLOYMENT:
Independent Contractor:
Splinternet Communications April 2005 – Present
Systems and Operations consultant for Splinternet and it’s customers.. Advise on operations practice and supporting infrastructure. Provide 3rd level equivalent support to Operations personnel
Director, Network Operations/IS
Quicknet Technologies, Inc. San Francisco, CA July 2002 — Present
Responsible for oversight and operation of 24×7 Voice over IP Telephony (H.323 based) system including back end accounting systems, system enhancements and assuring knowledge capture through documentation systems and practice. Quicknet operated Cuworld.com, a web site/video chat service; also on a 7×24 basis. CUworld utilizes both open source technologies such as Apache, MySQL and jabber as well as proprietary licensed technologies. Mentor junior staff members to assure their success and effectiveness.
Private Systems Consultant November 2001 — July 2002
Systems Administrator
The MicroDisplay Corporation, San Pablo, CA 1999 – Nov 2001
Monitored and repaired information infrastructure (hardware and software) which included internal MySQL databases, internal and external Apache web servers, enterprise mail servers, desktop workstations, laptops, firewalls and routers in a start-up manufacturing/engineering environment. Desktop environment of Windows NT/2000/98 with file and print services provided by Linux using Samba. Administration and support for industry standard office productivity tools included MS Office (Word, Excel, Access, PowerPoint, Outlook), FileMakerPro as well as supporting VLSI CAD tools. Administered source code revision control using CVS in both local and client/server modes. Maintained inventories of software available for use and installed on systems. Installed and operated work request/trouble ticketing system to aid in timely management of end-user reports system problems. Obtained spare parts as necessary to facilitate workstation/server repair as the least costly means of maintaining systems. Provided support to corporate executives and sales force when they were away from the office or in remote locations.
Systems Administrator - (Independent Contractor) 1999 – 2000
Performed systems administration tasks in support of a start up Internet messaging portal. The environment included office workers and web/software developers in a mixed Windows/Unix
environment. Supported large Domain Name Service operation (in excess of 30,000 zone files and growing). Monitored Apache web servers and MySQL database servers to assure proper operation and make changes as necessary to accommodate growth and assure system availability.
Performed system security analysis. Implemented client server system backup. Implemented Apache web server utilization analysis package under Sun OS 4.1.4 and Solaris 2.5.1. Made recommendations that would allow the UNIX backup system to perform backup of the on-campus Windows (95 and NT 4.0) environment.
System Administrator — Risk Management Technologies, Berkeley, CA, 1996 – 1999
Enhanced and organized Risk Management Technologies network/IS infrastructure. Provided System Administration consulting to Risk Management Technologies internal and external customers. Setup remote systems access solutions. Reduced leased equipment costs by out right purchasing similar equipment. Assured proper operation and availability of enterprise systems (E-mail, website, WAN). Solaris 2.4, AIX 3.2.x, 4.1x,4.2, (SP/2), Digital OSF/1, Digital Unix 4.0, HP-UX 8.04, 9.04, 9.05, 10.01, 10.20, ATT System V Release 3, IRIX. Sole administrator for approximately 30 employees.
System Administrator – Level One Communications, Sacramento, CA, 1994 – 1996
Coordinated help desk and network services for over 200 users, application developers and chip designers. Assured high reliability of networked systems supporting a 7×24 fab-less semi-conductor manufacturing environment. Operation and expansion of Level Ones’ Communications Operation network elements. Troubleshot network faults using Network General Expert Ethernet Sniffer, Bay Networks Router Manager and other tools. Implemented Netware NMS for network cataloging. Evaluated and integrated StonyBrook router manager into NMS to improve collection of traffic information. Troubleshoot problems with cc:Mail systems. Installed Windows NT 3.51 server. Installed Netware 4.10/3.12 SFT-III. Maintained Bay Networks system 5000 Ethernet hubs. Supported MS Office professional 4.3, cc:Mail for windows, Windows95. Implemented system security during a Netware server migration. Implemented Network based application deployment. Improved network performance through traffic analysis. Standardized workstation installation. Trained junior administrators in workstation installation practice. Performed Macintosh OS 8/9 support.
LAN/ WAN / Workstation Administrator MCI – Pacific Division, Sacramento, CA, 1986 – 1994
Supported MCI western region network center for over 350 uses on a 24×7 basis including network element monitoring groups, national account customer service center and associated data test center. Assured connectivity to MCI systems outside the network management center including X.25 access devices, IBM token ring Bridges, DEC Ethernet repeater equipment and bridges. Responsible for 4 Novell Netware 3.11 file servers, 4 IBM OS/2 LANServer system, 2 Novell SNA gateways, 2 Novell X.25 gateways, 2 DEC MicroVAX 3900 Systems, 1 Novell NACS Server, 1 CUBIX Dial-in server, 1 Meridian Data CD-ROM Server, 15 DEC VAXStation workstations, 6 SCO XENIX systems used for specialized functions, various specialized DOS and OS/2 2.1 on a 24×7 basis. Implemented automated network management reporting system using Network General Implemented automated network management reporting system using network general distributed sniffer system. Mixed Ethernet/Token Ring, ARCNet Environment using Thomas Conrad ARCNet
Hubs, IBM Token Ring CAU units and DEC DEMPR/DELNI Combinations.
Network Surveillance Engineer III – Maintained X.25 based operator services data links. Performed maintenance on multiple switching systems. Wrote programs in C to analyze switch/trunking performance.
NorthernOhio Cellular Telephone 1985 – 1986
Western Union Telegraph Co. 1980 – 1985
EDUCATION:
ORACLE CORPORATION
Database Administrator Masters Certificate Program
Redwood Shores, California October 1995
IBM
Advanced LAN Administration for OS/2 LANServer 2.0
St Louis, MO August 1992
DIGITAL EQUIPMENT CORP
DECNet Trouble shooting for hardware personnel
Santa Clara, California December 1993
BELL COMMUNICATIONS RESEARCH (Bell CORE)
Basic Traffic MeasurementTechniques for other common carriers
Boston Heights, Ohio October 1985
NORTHERN TELECOM TRAINING CENTER
DMS-250 Operation and Maintenance
Dallas, Texas April 1983